General

Announcements

• Good Bye to Classic User Interface on April 15th
• Introduction to Voice of the Customer (VoC) program
• Introducing LearningTree

Platform Updates

• New look and feel!
• Welcome to the FocalPointK12 Help Center!
• Toolbar updates
• Creating Folders, Adding Test Questions to Folders, Sharing Folders
• Menu updates
• Make it your own - Personalized layout

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Service notifications

• Service Incident - March 20th, 2019

Release Notes

• Release Notes Through 2019-03-31
• Release Notes Through 2019-03-24
• Release Notes Through 2019-05-13

Customer Success

• Video tutorials & technical support documents
• Live Chat & Help Desk Contact Information

Training

• ★ FocalPointK12 Personalized Learning Management System
• ★ FocalPointK12 Assessments Information

Navigation Tips

• How do I clear a search & start over?
• How do I access the menu on the left side of the page?
• How do I get back to the ‘homepage’ when using FocalPointK12?

Account Profile

• How do I view/edit my profile?
• How do I view/edit my profile?
• How do I post a picture/avatar to personalize my page?
• How do I post a picture/avatar to personalize my page?
• How do I edit/change my password?
• How do I edit/change my password?

Browser Support

• Disable the new SameSite behavior in Chrome browser
• Browser Clear Cookies
• Chrome browser support in Incognito Mode

Online Testing

• FocalPoint Technical Requirements
• Use a Chromebook as a kiosk
• Safe Exam Browser

Parent Portal Registration

• Parent Portal Manual
• Parent Portal Quick Start Guide

Admin Provisioning Guide

• FPK12 Administrative Provisioning
• How do I add District-Level Administrators and District-Level Users?
• How do I add School-Level Administrators & School-Level Users (Teachers)?
• How Do I Create a FocalPointK12 Log-In?
• How Do I Create a FocalPointK12 Log-In Using Google?

Policies

• Software as a Service Agreement
• FocalPoint Platform Content Security (Digital Rights Management)
• Terms of Use: Agreement to terms for platform use
• Privacy and Data Protection: How FocalPoint Protects Personal Data
• FocalPoint Uptime Pledge
• FocalPoint Data Backup and Disaster Recovery

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