Browser Clear Cookies

If you are experiencing issues with the platform and the customer support has asked you to clear cookies, here are the instructions to clear your cookies.  The steps are given for the Chrome browser but it will apply to all other browsers.

Clear all cookies

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. Under 'Privacy and security', click Cookies and other site data.
  4. Click See all cookies and site data and then Remove all.
  5. Confirm by clicking Clear all.
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