- Live Chat is available during standard the hours of 8AM-5PM Monday-Friday. Live Chat can be accessed by selecting the ‘Help’ section on the left menu.
- Once you reach the support community page, click on the 'Help' button at the bottom right corner of the page.
- Once you type a message, you can find the option to initiate the Live Chat.
- Admins can submit a request to FocalPointK12 at any time. To submit a request, click the ‘Submit a Request’ link in the Help section of the platform, complete the form, and FocalPointK12 will respond and address your inquiry.
- The FocalPointK12 support site can also be reached at: https://support.focalpointk12.com/hc/en-us
- To speak with a Customer Support Representative, please call: 866.377.4265
- Customer Support can be reached via email at: support@focalpointk12.com
Live Chat & Help Desk Contact Information
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