Commonly asked questions with clear answers for quick problem resolution.
- How to Add Exam Takers using Bulk Upload?
- Why can't I bookmark the FocalPoint login page directly?
- How do I clear cache and cookies on my system?
- What are the guidelines for administering exams to students who require printed materials?
- Under what circumstances should a Proctor reset an exam for a student, creating a new test?
- What should a Proctor do if a student is unable to complete the exam and has to leave halfway through?
- How can Coordinators and Proctors obtain their training completion certificates before using the platform?
- Where can I find live chat support for assistance?
- What should I do if I encounter issues logging in with my credentials?
- I don't have a login, how can I obtain one?