Forgot Username & Password

If you encounter difficulties logging in or have forgotten your login information, follow these steps:


Access the Forgot Password Option:

  • On the Focalpoint login screen, locate and select the "Forgot Password" option.



Reset Login Information:

  • You will be directed to the Reset Login page. Provide your username and associated email.

Temporary Password Via Email:

  • Once submitted, a temporary password will be sent to the email associated with your account.

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By following this process, you can regain access to your account swiftly and securely, ensuring a hassle-free login experience.

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